Privacy Policy

Information We Collect

When you use our website, we may collect the following information:

Personal Information

• Name

• Mobile number

• Email address

• Billing and shipping address

• Payment-related details (processed securely via third-party gateways)

Non-Personal Information

• Browser type and version

• Device information

• IP address

• Pages visited and time spent on the website

• Cookies and usage data

How We Use Your Information

We use the collected information to:

• Process and fulfill your orders

• Communicate order updates and support queries

• Improve website functionality and user experience

• Prevent fraud and unauthorized transactions

• Comply with legal and regulatory requirements

• Send transactional emails related to your orders

Payment Security

• All payments are processed through secure and trusted third-party payment gateways.

• Ecofira does not store your debit/credit card, UPI, or net banking details.

Cookies Policy

• Our website uses cookies to enhance browsing experience.

• Cookies help us understand user behavior and improve website performance.

• You may choose to disable cookies through your browser settings, however some features of the website may not function properly.

Sharing of Information

We may share your information only with:

• Courier and logistics partners for order delivery

• Payment gateway providers for secure transaction processing

• Legal or regulatory authorities, if required by law

All third-party partners are required to maintain confidentiality of your data.

Data Protection & Security

• We implement reasonable security practices to protect your personal data from unauthorized access, misuse, or disclosure.

• While we take appropriate measures, no online transmission is 100% secure, and we cannot guarantee absolute security.

User Rights

You have the right to:

• Access or update your personal information

• Request deletion of your personal data (subject to legal obligations)

• Withdraw consent for marketing communications, if applicable

To exercise these rights, please contact us at grow@goecofira.com.

Children’s Privacy

• Ecofira does not knowingly collect personal information from children under the age of 18.

• If such data is identified, it will be deleted promptly.

Third-Party Links

• Our website may contain links to third-party websites.

• Ecofira is not responsible for the privacy practices or content of external websites.

• We encourage users to review the privacy policies of third-party sites separately.

Changes to This Privacy Policy

• Ecofira reserves the right to update or modify this Privacy Policy at any time.

• Changes will be effective immediately upon posting on the website.